Frequently Asked Questions
Everything you need to know about Blissy™ silk and your order.
What makes Blissy™ silk different from other brands?
Blissy™ products are handmade from 100% Pure Mulberry Silk, 22-Momme weight, and are Grade 6A. This ensures the highest quality, durability, and a luxurious feel that is hypoallergenic and gentle on skin and hair.
How do I care for my silk pillowcase?
We recommend machine washing your Blissy™ silk on a gentle or delicate cycle with cold water and a pH-neutral liquid detergent. For best results, air dry your silk products out of direct sunlight.
How long does shipping take?
Orders are typically processed within 24 to 48 hours. Domestic shipping usually takes 3-5 business days, while international shipping can take 7-14 business days depending on the destination.
What is your return policy?
We offer a 60-day money-back guarantee. If you are not completely satisfied with your purchase, you can return it within 60 days of the delivery date for a full refund or exchange.
Can Blissy™ products help with skin and hair health?
Yes, our silk is naturally non-absorbent, which helps your skin retain moisture and prevents hair breakage and tangles by reducing friction while you sleep.
Do you offer international shipping?
Yes, Blissy™ ships to most countries worldwide. Shipping costs and delivery times will be calculated at checkout based on your specific location.